Existing hardware
Run it in the browser on the phones, tablets and laptops your team already uses.
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Poolside ordering for hotels
More poolside orders. Without losing control of service.
Sunhail connects every sunbed to your bar, kitchen, runners and room-charge workflow — on the devices your hotel already owns.
No guest appGuest-list verifiedExisting phones and tablets
Previewing The Golden Palm Resort in Golden Palm colors
Tap a theme — this is the actual white-label engine
Pilot proof by design
Start small. Prove value. Scale with confidence.
Real service
Run your menu and live workflow on your deck.
Visible outcomes
Review volume, service pace and slow handoffs.
Built for hotels
Guest validation, property controls and room-charge visibility.
The Sunhail journey
From sunbed to settlement. One connected flow.
01Guest order
Guests scan, browse and order from the sunbed — no download and no account to create.
- 02
Bar & kitchen
Each line routes to the right station with the spot, guest and service timer attached.
03Runner
The handoff stays visible, so the team knows what is ready, claimed and on the move.
04Reconciliation
Fulfilment, payment and room-folio states stay separate and visible for a cleaner close.
Operational control
More orders, without the service chaos.
The guest experience only works when the operation behind it is calm. Sunhail keeps demand, capacity, ownership and payment state visible to the people running the deck.
- Live order visibility across guest, station and delivery views
- Bar and kitchen capacity controls with quoted waits
- Named staff handoffs from order taking through delivery
- Room-charge, card and cash states kept explicit
- Operational history for cancellations, overrides and retries
What the team sees
Every handoff has an owner.
New, preparing, ready, claimed, on the way and delivered — without asking the guest to chase the bar.
Fits the hotel workflow
Straight answers before you pilot.
Sunhail is the operating layer around poolside service. It does not pretend to replace your PMS, till or card machine.
Clear payment state
Record room charge, card or cash while your existing systems remain responsible for moving money.
Integration boundary
Import guest stays and send signed room-charge events through a configured adapter — without claiming a native PMS certification.
Visible recovery
If the connection drops, the board says so, retries and catches up when service returns.
Now onboarding pilot properties
Put your actual pool deck through the flow.
Tell us about the property, the service area and the season. We'll use that context to show the workflow with your real operational questions in view.
Review the guest-to-bar journey and the service handoffs behind it.
Keep the pilot claim honest: measure what happens on your deck.